Frequently Asked Questions
Everything you need to know about your volleyball gear and orders.
How long does it take for my order to ship?
In-stock items typically ship within 1-2 business days. For customized team jerseys or personalized gear, please allow 7-10 business days for production before shipment.
Can I return volleyball shoes if they don't fit?
Yes, we offer a 30-day return policy for shoes in brand-new, unworn condition with the original packaging. We recommend trying them on indoors on a clean surface to ensure a perfect fit.
Do you offer bulk discounts for school teams or clubs?
Absolutely! We provide tiered pricing for team uniforms, balls, and equipment. Please contact our team sales department for a custom quote on orders of 12 units or more.
How do I care for my volleyball knee pads?
To maintain elasticity and hygiene, we recommend machine washing your knee pads in cold water on a gentle cycle and air drying them. Avoid using bleach or a high-heat dryer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. For approved school accounts, we also accept official Purchase Orders.
Are the volleyballs shipped inflated or deflated?
To ensure the lowest shipping costs and prevent damage during transit, most individual volleyballs are shipped deflated. You will need a standard pump and needle to inflate them to the recommended PSI.